1. Pass our strict due-diligence process: All users must first complete our multi-layered verification procedure to gain platform access. 2. Post or browse allocations: Sellers, mandates, and brokers can post their allocations with pricing. Buyers, mandates, and brokers can browse all posted allocations. 3. Request connection: Select the allocation that best fits your needs and request to connect with the other party. 4. Manual review: Our team manually reviews all connection requests before granting an open line of communication and document exchange between parties. 5. Secure communications: All correspondence and document exchanges are monitored and can be flagged for any attempts to circumvent our platform. We maintain a zero-tolerance policy for platform misuse and reserve the right to ban users at our discretion. 6. Connection fee: Key transaction and payment documents are withheld until the seller pays our 0.1% connection fee. 7. Document exchange: After payment, documents can be freely exchanged and the transaction can proceed. 8. Transaction completion: The buyer is responsible for marking the transaction as 'Complete'. 9. Review system: Both parties can leave and respond to one review on each other's profiles, ensuring a balanced perspective. You can have as many active connections as you have successful transactions, which encourages building a positive track record.

Our rating system is designed to build trust through transparency and balance: 1. After a transaction is marked complete by the buyer, both parties can leave one review on each other's profiles 2. Each party can respond once to any review they receive, ensuring a balanced perspective 3. Reviews are verified to ensure they come from actual transaction partners 4. All reviews remain permanently on user profiles unless they contain prohibited content 5. Users with consistently positive reviews gain higher visibility on our platform 6. Reviews cannot be removed simply for being negative if they comply with our guidelines 7. The number of successful transactions directly impacts how many active connections a user can maintain This system creates accountability and helps the entire community identify reliable partners. Your reputation builds over time as you complete more successful transactions, which in turn allows you to maintain more simultaneous active connections on the platform.

Opal Commodities selectively invites legitimate traditional brokers and official mandate holders who pass our multi-layered due diligence process to participate on our platform. These professional intermediaries must provide proof of past transaction document chains for at least three successful transactions. Once approved, brokers and mandates can: 1. Post allocations as sellers or browse all posted allocations as buyers 2. Request connections with other vetted participants 3. Leverage our secure communication and document exchange tools 4. Maintain their client relationships while using our platform All communications and document exchanges must be conducted exclusively through our platform, where we manually monitor for circumvention attempts. Brokers and mandates can have as many active connections as they have successful transactions, incentivizing legitimate deal completion. Opal Commodities does not participate in broker arrangements or commission structures, and assumes no liability for disputes between brokers or between brokers and other parties. All commission arrangements are solely between the involved parties.

Our platform employs multiple layers of data security to protect your business information: 1. End-to-end encryption for all communications 2. Secure document storage with industry-standard encryption 3. Manual review of all connection requests 4. Monitoring and flagging system to detect circumvention attempts 5. Zero-tolerance policy for platform misuse 6. Role-based access controls limiting document access 7. Regular security audits and compliance with data protection regulations Our platform is designed to keep your sensitive business information protected while facilitating legitimate transactions. All communications and document exchanges must be conducted exclusively through our platform, ensuring a complete audit trail and maximum security. Users can enable two-factor authentication and set custom privacy controls for sensitive documents. Our security team continuously monitors the platform for potential threats or vulnerabilities, and our manual review process adds an additional layer of protection against fraudulent activities.

After paying the platform access fee, you must arrange your own payment method outside our platform as we do not handle any transaction payments. All users' identities are verified through escrow.com during the initial registration process to ensure the legitimacy of platform participants. Opal Commodities does not collect, store, or transfer any transaction funds at any time. We simply provide the secure connection between parties and leave the payment decisions entirely to you. By using this platform, you explicitly acknowledge and agree that Opal Commodities bears no liability whatsoever for any payment issue, fraud, delay, loss of funds, incomplete transactions, disputed transactions, or any other financial matters arising between parties. All payment arrangements are made at your own risk and with your own due diligence.

Yes, our platform is designed to allow users to browse our entire contact inventory to find either appropriate buyers or sellers for their needs before paying any fee.

All transactions conducted through Opal Commodities are securely archived for compliance and reference purposes: 1. When a buyer marks a transaction as 'Complete', the entire transaction history is preserved 2. Archives include all messages, shared documents, transaction details, and final agreements 3. Records are stored in an immutable format with tamper-evident timestamps 4. Each completed transaction increases the number of active connections you can maintain 5. You can download your entire transaction record as a PDF or in digital format 6. Transaction archives are encrypted and accessible only to the parties involved and authorized staff 7. Archives are maintained for at least 5 years per our data retention policy This comprehensive archiving ensures that complete transaction histories are always available when needed for reference or verification, while also building your credibility on the platform. The number of successful transactions is a key metric used for matchmaking and determining your connection limits.

Opal Commodities is not a mediator, arbitrator, or legal decision-maker under any circumstances. While we provide a secure communication channel and document exchange platform, we are explicitly not responsible for resolving disputes, interpreting contract terms, or enforcing deal terms between parties. All disputes, disagreements, or claims arising from or in connection with any transaction must be resolved solely by the parties involved, at their own cost, either directly or through external dispute resolution mechanisms of their choosing. Opal Commodities bears absolutely no responsibility for the outcome of such disputes and will not intervene in any capacity once the initial connection has been made. Users explicitly waive any right to involve Opal Commodities in their transaction disputes.

Direct buyers and sellers are subject to enhanced verification requirements, including additional documentation to verify their business credentials. This extra layer of scrutiny helps maintain platform integrity. However, Opal Commodities's verification process is limited and does not constitute a comprehensive validation of any party's legitimacy or capabilities. Despite our verification efforts, all users must conduct their own thorough due diligence on potential transaction partners. Opal Commodities's verification process is solely designed as a basic filtering mechanism and provides no guarantees or warranties regarding any user's identity, legitimacy, financial capacity, or ability to fulfill contractual obligations. All users accept full responsibility for verifying the credentials of their transaction partners.

You are NOT required to upload proof of delivery, but it may benefit your platform standing if you choose to do so. Your profile contains a statistic of '# of Successful Transactions' which increases when you upload transaction completion evidence. This metric is used as one parameter for the matching algorithm. Opal Commodities does not verify or authenticate any proof of delivery or transaction documentation submitted. We do not guarantee that higher transaction counts will result in better matches or successful future transactions. All profile metrics are for informational purposes only and should not be relied upon as definitive indicators of user reliability or performance capabilities.

An official mandate is a representative claiming formal authorization to act on behalf of a buyer or seller. While mandate holders must provide documentation of their authorized status, Opal Commodities's verification is limited in scope and does not constitute legal validation of mandate authority. Mandate holders are solely responsible for accurately representing their principals and maintaining valid authorization throughout their dealings. Opal Commodities assumes no liability for misrepresentation of mandate status or authority, expired mandates, or disputes between mandates and their principals. All users dealing with mandate holders must independently verify the scope and validity of mandate authority before proceeding with any transaction.